Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Katy come from postal codes 77449 and 77493.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,245 ratings
Thank you!
Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Katy | TV | |
| Katy | Internet | |
| Sugar Land | TV | |
| Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- EJSenior (@EJSenior83) reported fromCinco Ranch, Texas
@Peaco*ckTVCare @peaco*ckTV I having problems logging on my Samsung TV with the Peaco*ck new app it doesn't recognize my Comcast email and password.
- Billy Hicks (@18handicap) reported fromSugar Land, Texas
@Xfinity it's a shame that when I call customer service for another internet outage, your agent tries to sell me a mobile phone plan during the call "to reward me for being a subscriber since 1984." I want the internet fixed, not a sales pitch. @TXPrepSoftball
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- Tony Garcia (@tgarcia1971) reported fromCinco Ranch, Texas
@peaco*ckTV This app doesn’t work properly... at least from the @Xfinity platform service... 👎
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Thuy Nguyen (@troioiThuy) reported fromPecan Grove, Texas
Why did I wake up without any service from Xfinity AND T-mobile ?? ******* trash
- Cicely Ross (@destindreama) reported fromFour Corners, Texas
@Xfinity @comcastbusiness @comcastcares if forcing me to go to sleep with this no service and don't even have a msg that service is down It better be up in 6 hrs for my girls to be homeschooled
- Ajcity (@ldowu_ajayi) reported fromFour Corners, Texas
@comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- Danielle Weston (@Dany_Weston) reported fromKaty, Texas
@passthegravypod I have been having the same issues @notpatdionne is having with @Xfinity dropping out constantly is been 4 weeks #ptgnotcool do you know how hard it is to explain down internet to a ******* 4 yr old,
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- Todd Harris (@rubeharris) reported fromSugar Land, Texas
@Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Fritz Alcindor Jr. (@FritzHandles) reported
@Xfinity you lost us as a customer. Literally we overpay every month 225 dollars just because you carry the Knicks and Yankees.
- Tyler McGillick (@TylerRichard93) reported
You know what’s great for hockey? blacking out games regionally on streaming services because of cable and then not even offering the network on the cable service. **** you @Xfinity
- 🇺🇲stone cold progressive coffee🏳️🌈 (@ElleTeamBlonde) reported
Hey @NBCUniversal HiWhat is this ****? The revenge of Comcast? Work it out with @YouTubeTV Out of sheer principle, I'm not signing onto @peaco*ckTV
- IG: Mocha_Cocha 🇦🇬 (@Mocha_Cocha) reported
It’s disturbing how Xfinity just keeps going up and up and upppp. I may really have to cancel them for real.
- Matthew Lauterbach (@lauterbm) reported
@xfinitymobile @Xfinity @XfinitySupport did I mention that on my FIRST visit to the store after this issue began, a woman (who may have been a store manager, not sure) acted as if their service did not even support cellular service on a watch.
- Matthew Lauterbach (@lauterbm) reported
@xfinitymobile I called Xfinity almost every day for weeks. My last call I was able to get a level two tech to help me out more than the representative that got in touch with me after filing my @bbb_us complaint. AND HE ADMITTED IT WAS AN XFINITY PROBLEM.
- Jon Collins (@79jpcee) reported
@comcast @MSGNetworks get back to the damn table and work out your differences. Tired of two billion dollar companies squabbling over the consumers that neither one gives a **** about. Lock yourselves in a room and resolve this issue.
- Peter Garnett (@number_one_twit) reported
@AllanCanSeeYou @beesmygod_ Basically Comcast wasn't buying enough bandwidth from its OWN network backbone ISP (Cogent) to cover all the Netflix traffic they were getting. So there was a period where Comcast & Cogent were negotiating over bigger pipes and Netflix traffic was getting slowed down as a result.
- Kelly (@Kelly63550070) reported
@Ticketmaster your customer “service” is worse than Comcast’s. I know I’m just a drop in the bucket for you, but I’ll never use your services again, what an absolute joke. There was literally zero service received from any of the available options.
- Ultron (non-MCU) (@SteveSnake59) reported
@Aquinas82nd I always thought the Comcast-YouTube situation was a little different from the Fox/Bally RSN debacle. And if there *is* a blackout, it's doubtful it will last as long.
